FAQ's

How do I book an appt?
To book your appointment go to the 'Contact' page or email us at festiefairybraids@gmail.com.
Please include:
• A photo of your desired style
• Your preferred date & time

How does pricing work?
Pricing varies from style to style based on timing, amount of hair needed, complexity, location, etc... Make sure you include a photo of your braid inspo when reaching out so we can give you an accurate quote.

Where are you located?
We are based out of St Augustine FL, but hope to hit the road and braid at some of our favorite festivals!
Our studio is appointment only. We will share the address upon booking your appointment.

How long do braids last?
The longevity of braids varies significantly from person to person, but they should last a minimum of 2-3 days with proper care. 

What length does my hair need to be?
We can braid almost any length hair! Some styles may not work with hair shorter than shoulder or chin length.

Do I need to buy the braiding hair?
Nope! We've got you covered. Once you book with us all you have to do is show up!

Can you braid hair with extensions? (sew in, tape in, beaded, etc...)
We can, but wefts and tapes may show...

How do I maintain my braids?
Follow these tips to get the most out of your braids!
• Wrap hair in a silk scarf or bonnet when sleeping to reduce friction that causes frizz.
• Avoid getting braids wet. Moisture may cause frizz and fly aways and can cause product to run.
• Avoid excessive headbanging as this can cause braids to loosen, especially around the nape are of the neck.

How should I have my hair when I come for my appointment?
You should arrive to you appointment with dry, clean hair. We can work with all hair types and textures, so no need to straighten unless you will be getting a pony tail or half up style, in which case we recommend a blowout prior.

Cancellations, rescheduling, tardiness, no shows
• Cancellations - We understand that "life happens" please give us a 24-48 hour notice for cancellations. All booking deposits are non refundable.
• Rescheduling - We are happy to reschedule your appointment with 24-48 hour notice. Rescheduled appointments will be subject to artist availability. Your retainer/deposit will be carried over once, any further rescheduling will be subject to an additional booking deposit.
• Tardiness - In the unfortunate event that you are late we cannot guarantee your service will be performed due to other bookings following your appointment. Tardiness may result in working within the time constraints of your original booking, or rescheduling for a future date. Clients that arrive late will be charged the full service fee of their original appointment.
• No Shows - No shows will be required to pay the full service fee for any missed appointments before being allowed to rebook.

How far in advance should I book?
While we do have a limited color selection on hand for last minute bookings, we recommend booking at least two weeks in advance for custom color requests in order to ensure we can have your order in.